Help & Support

Get in touch

Frequently asked questions

• How do I log a summit?
• Do I need an account?
• How do I find peaks near me?
• How do I enable location for Walks Near Me?
• What lists does Cairn cover?
• Can I log the same peak more than once?
• How do I plan a future walk?
• How do I delete my account or data?
• Something's not working — what do I do?

Subscription & billing

• How does the free trial work?
• What happens when my trial ends?
• How do I cancel my subscription?
• Will I lose my data if I cancel?
• How do I switch between monthly and annual?
• What payment methods do you accept?
• I'm having trouble with my payment — what should I do?